Our refund policy is valid on purchases made in the past 30 days. If the product is brand new and in restocking condition, we will offer an 80% refund in store credit or a 50% refund to your original payment method. It is the customer’s responsibility to ship the product back to our preferred location within 14 days.
At Emergency Essentials our aim is to deliver to you as soon as possible. We strive to have your item arrive to you within 5 business days although it is not a guarantee. In high volume time periods we may take up to 30 business days to fulfil your order. If your selected shipping method is unavailable, we will send it with the best alternative available.